zw7's Privacy Policy

1 Introduction

zw7 (referred to hereinafter as "we", "our", or "the platform") provides a trusted online betting and casino service for users in Bangladesh. This privacy policy explains in detail how your personal information is collected, processed, stored, and protected when you use our website zw7.cam.

This privacy policy is an integral part of our service. By using our website, registering, or managing an account, you are considered to have consented to the terms of this policy. If you do not agree with any term of this policy, please refrain from using our service.

We commit that protecting your privacy is one of our highest priorities. We collect only the information necessary to provide, improve, and secure our service — no information is collected or used beyond that.

2 What Information We Collect

zw7 collects the following types of information to improve your experience and operate the service smoothly:

2.1 Information You Provide Directly

Information you provide directly during account registration and management:

• Full name (provided during the registration process)
• Email address and contact details
• Date of birth (for age verification)
• Information about your preferred payment method (bKash, Nagad, Rocket, bank transfer)
• Documents submitted for identity verification
• Transaction history and financial information

2.2 Automatically Collected Information

When you visit our website, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Site access times and session data
• Which pages were visited and how long was spent on them
• Referral source (where you came from before reaching our site)

2.3 Gaming Activity Information

To improve your gaming experience and ensure responsible play:

• Play history and patterns
• Betting amounts and frequency
• Win and loss records
• Preferred game categories

3 Purpose of Data Use

zw7 uses collected information only for the following legitimate purposes:

3.1 Service Operation and Improvement

• Account creation and management
• Processing deposits, withdrawals, and financial transactions
• Managing bonuses and promotions
• Technical development of the platform
• Personalizing the user experience

3.2 Security and Compliance

• Detecting and preventing fraudulent activity
• Ensuring account security
• Complying with anti-money laundering (AML) procedures
• Age verification and ensuring responsible play
• Adhering to applicable laws and regulations

3.3 Communication

• Providing customer support
• Sending important account-related notifications
• Security-related alerts
• Promotional communication with your consent

4 Sharing Information with Third Parties

zw7 does not sell or rent your personal information. However, in certain specific circumstances, limited information may be shared with trusted third parties:

4.1 Service Provider Partners

Only the necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, banks), identity verification, technical infrastructure, and customer support. These partners operate under strict confidentiality agreements.

4.2 Game Providers

Our game software partners, including Pragmatic Play, Spribe, JILI, and PG Soft, may access minimal technical information to operate games. Personally identifiable information is not shared with them.

4.3 Legal Obligations

We may disclose information when required by a court order, government directive, or applicable law. In such cases, we will attempt to notify you where legally permitted to do so.

4.4 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, you will be informed in advance, and the new entity will be obligated to maintain a privacy policy of the same or higher standard.

5 Cookies and Tracking Technologies

zw7.cam uses various types of cookies and tracking technologies that improve your browsing experience and ensure the site functions correctly.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Maintaining login sessions, security verification, and storing cart and account information are handled through these cookies. Disabling them will prevent the site from working properly.

5.2 Functional Cookies

These cookies are used to remember your preferences (language selection, theme settings, etc.), making your experience more personalized.

5.3 Analytical Cookies

Analytical cookies are used to measure and improve site performance. This information helps understand which pages are visited most and where issues may occur.

5.4 Cookie Controls

You can manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Keep in mind that disabling essential cookies may prevent some features of the site from working.

6 Data Retention and Security

6.1 Security Measures

zw7 uses industry-standard security technology to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmissions are secured
• Encryption at rest — stored data remains in an encrypted state
• Two-factor authentication (2FA) feature
• Regular security audits and testing
• Restricted access — only authorized staff can access data
• Firewall and intrusion detection systems

6.2 Data Retention Period

We retain your information only for as long as it is needed or required to meet legal obligations:

• Active accounts: until the account is closed
• Financial transaction records: for the period required by legal requirements
• Identity verification documents: as required by regulatory requirements
• Marketing data: deleted after you withdraw your consent

6.3 Response to a Data Breach

If a data breach occurs, we will investigate promptly and notify affected users in a timely manner. All necessary steps will be taken to minimize harm.

7 Your Rights

zw7 believes that users have the right to maintain full control over their own information. You have the following rights:

7.1 Right to Access Information

You have the right to know in detail what information we have collected about you, where it is stored, and how it is being used. Upon contact, we will provide the information within 30 business days.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can request that it be corrected. You can update many details directly from your account settings.

7.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained to fulfill legal obligations, contractual requirements, or protect legitimate interests.

7.4 Right to Data Portability

You can request your personal information in a structured, machine-readable format, which you can transfer to another service.

7.5 Right to Object to Processing

You can object to the processing of your information for certain purposes, particularly for marketing. You have the option to opt out of marketing communications at any time.

8 Protection of Minors

zw7 is strictly a platform for adults. This service is only for those aged 21 and above. We are dedicated to protecting minors.

We never knowingly collect or store information from any person under the age of 21. Age is verified during the registration process, and additional identity verification is requested in cases of doubt.

If we become aware that information about a minor has been collected, we will delete it immediately and close the associated account. A parent or authorized person may contact us to report this.

For more details on responsible gaming, please visit our Responsible Gaming page.

9 Policy Changes

We may update this privacy policy from time to time. For any significant changes, we will take the following steps:

• Changes will be clearly announced on the website
• Registered users will be notified via email
• Sufficient notice will be given before the new policy takes effect
• The "Last Updated" date at the top of the page will be updated

If you continue using our site after changes have been made, it will be assumed that you have agreed to the new policy. We recommend that you review this page regularly.

If you have any objection to a change, please contact us or choose the option to close your account.

10 Contact

If you have any questions, comments, or requests regarding this privacy policy, or if you wish to exercise your data rights, please contact us:

For formal complaints and requests related to data protection, please send an email with "Privacy Request" in the subject line — it will be promptly routed to the appropriate team.

For more information, you can also visit our About Us, Terms & Conditions, and FAQ pages.